Technical Support Specialist | Creator & Hardware Enthusiast

Hi, I'm Harrison Brown.

Passionate technologist skilled in hardware configuration, network troubleshooting, and system maintenance. From building and upgrading high-performance custom PCs to managing home server racks, I have a deep, hands-on understanding of how to make technical environments run seamlessly.

I build elegant, tech-driven experiences—both digital and physical. With a strong background in methodical troubleshooting and detailed documentation, I'm eager to leverage my skills in a technical support environment to solve problems and keep operations running smoothly.

Let's Connect

Resume & Experience

A structured overview of my professional background, education, and technical competencies.

Technical Skills

Process Monitoring & Quality Checks
Documentation & Data Entry (QMS/ISO)
SOP & Safety Standards
Technical Troubleshooting
Microsoft Office Suite
Team Communication
Lab Safety & Quality Mindset
Server Operation (UNRAID)

Experience

Process Control / Quality Associate
Amazon | 2021 - Present

  • Monitored workflow processes and verified products against quality and accuracy standards.
  • Operated and maintained industrial equipment, handheld scanners, and high-capacity printers.
  • Troubleshooting labeling and packaging equipment to minimize downtime.
  • Documented and communicated issues for corrective actions to improve process reliability.
  • Worked with cross-functional teams to maintain a safe, efficient, and organized workspace in compliance with SOPs.

Team Member
Menchies Frozen Yogurt | 2019 - 2020

  • Maintained a clean and organized workspace in line with company safety standards.
  • Assisted customers at the register and provided product information.
  • Developed teamwork and time-management skills in a fast-paced environment.

Administrative Assistant
Aldrich Advisors | 2016 - 2019

  • Filed legal and tax documents and maintained accurate digital records for client accounts.
  • Entered data into company systems with a focus on accuracy and consistency.
  • Assisted with phones, scheduling, and supply management.
  • Gained experience with documentation control and regulatory filing requirements.

Education

Associate of Arts (AA)
Palomar College | 2015 - 2017

Focus on analytical, technical, and problem-solving skills across core liberal arts and STEM-related coursework.

Get In Touch

Ready to start a new project? Initiate a connection below.

Email: harrisonpederbrown@gmail.com Phone: (760) 207-8350